Shoshin

Hotel Rules

Booking, check-in and hotel stay information.

Effective date 2026-09-23

1. Hotel and service provider

Accommodation is provided by HOTA LLC (TIN 2540295257, KPP 254001001, OGRN 1252500025821). Shoshin Boutique Hotel is at 1, 1st Morskaya Street, Vladivostok, Primorsky Krai. Accommodation register number: С252026029115. Contact: +7 (994) 989-88-86, shhotel@mail.ru.

2. Choosing a room and confirming a stay

Building 1 welcomes guests and has 27 rooms in five categories. Building 2, planned for 11 single rooms, is under reconstruction and is not available to book. A rate enquiry or an indication of availability on this website is not a confirmed reservation. Before confirmation, the hotel provides the room category and building, dates, guest count, total price, included services, and payment, cancellation and refund terms. A particular room, layout or view is guaranteed only when expressly confirmed by the hotel.

3. Check-in and check-out

Check-in is from 14:00 and check-out is by 12:00, Vladivostok local time. Reception is open 24 hours. If you expect to arrive late, please let the hotel know your approximate arrival time. Early check-in and late check-out are subject to prior agreement and availability; any charge is given before the service is confirmed.

4. Identity documents and children

At check-in, guests must present the documents required by Russian law for Russian citizens, foreign nationals and minors. If a child is accompanied by someone other than a legal guardian, please ask the hotel in advance which documents and parental or guardian consent are required. Stays with children, cots and extra beds must be agreed before confirmation and must not exceed the confirmed room occupancy.

5. Services and restrictions

Wi-Fi is complimentary. Open-air parking is complimentary when a space has been reserved in advance and confirmed by the hotel. Pets are not accommodated; the legal right to be accompanied by a guide dog is respected. Meals, transfers and other extras are included only when expressly stated in the hotel’s offer. Chargeable extras are provided with the guest’s agreement.

6. Safety and property

Please follow fire and hygiene requirements, keep evacuation routes clear, do not use open flames and respect other guests. Smoking is prohibited inside the hotel. Additional unregistered occupants require the hotel’s agreement. Liability for guests’ property and for damage caused by guests is governed by Russian law; these rules do not limit statutory consumer rights.

7. Cancellation and refunds

If a guest cancels before the day of arrival, any accommodation payment is refunded in full. For late cancellation, late arrival or a no-show, the charge for the room is limited to one night. A confirmed reservation is held until the check-out time on the day after the scheduled arrival date. The cancellation channel and refund terms and timing are provided with the booking confirmation and are applied in accordance with Russian law.

8. Questions and complaints

Please contact reception, call +7 (994) 989-88-86 or write to shhotel@mail.ru. Guests may also contact the Russian consumer protection authority or a court as provided by law.